Support
Contact us
The fastest way to reach us is by email. We are a small personal project, so please allow a few days for a reply.
- General questions and feedback: contact@fantasign.com
- Account, login and data requests: support@fantasign.com
When you write about an account issue, include the email address you signed up with (never send us your password).
Common questions
I didn't get the confirmation / reset email
Check your spam folder and make sure the address is spelled correctly. If it still doesn't arrive after 15 minutes, email support@fantasign.com.
How are predictions scored?
Points are awarded automatically once a real transfer is officially confirmed by our data sources. Getting the player right is worth the most; the destination club and the fee add extra points. See the scoring screen in the app for the current breakdown.
A transfer resolved incorrectly
Data sources sometimes lag or correct themselves. If you think a prediction was scored wrong, email support@fantasign.com with the league or challenge name and the prediction, and we will review it.
How do I join a friends' league?
Ask the league admin for the invite link or code and open it in the app. There is no limit on how many private leagues you can be in.
How do I change my email or manager name?
From the app: Settings → Account. If you have lost access to your account, email support@fantasign.com.
How do I delete my account and data?
See the Delete account page for the full process, both in-app and by email.
Privacy and data
To exercise any of your data rights (access, correction, deletion, a copy of your data), see the Privacy Policy or email support@fantasign.com.